Avoidable readmissions are a large financial burden for our nation's healthcare system. A single preventable readmission for example more than doubles the cost of care for Medicare patients. As we all know, the Centers for Medicare & Medicaid Services (CMS) have begun to not only pubically post hospital's readmission rates but also levy reductions in Medicare payments under the Hospital Readmissions Reduction Program (HRRP). As much as we would like to think that CMS will cap the reductions, we know this will continue to rise and continue to cost hospitals at alarming rates.

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It has been proven in many studies that healthcare systems that have a formal post-discharge program effectively reduce their readmission rates by the double digits. The health systems are effectively reaching out to their patients that are a particular high risk for readmission. The same healthcare systems have not only seen their readmission rates fall but also an increase in their overall satifaction scores.

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Nav Central can help your healthcare organization  effectively management your patient population once they leave your facility. We will follow all and/or a specific high risk portion of your patient population to ensure they receive the compansionate follow up care that is often times needed post care.

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Our services aim to identify and remedy potential gaps in the continum of care that may occur upon discharge, while also allowing providers to opportunity to strengthen key points within the discharge instructions, medications and follow up plans.
 

We have found that patients that have received post discharge call interventional services from our advanced clinical team were significantly less likely to be readmitted.

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The compansionate personal touch that patients receive not only helps with discharge plans, medications, and follow up schedules but also with overal patient satisfaction.

 

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