Right Management, Right Patient, Right Location
- Call Center Care
Our 24 hour medical call center is staffed primarily by specially-trained paramedics, supported by nurses and physicians. We use client-approved algorithms to reach out to patients pro-actively to identify looming problems and ensure that the patient stays on track.
Pathway Management- Right Patient to Right Setting
We act as the “control center” for multi-disciplinary care. Where the patient goes when they need care can have a tremendous impact on outcome, satisfaction and cost. And it’s not always to local acute-care hospital emergency department. We use carefully constructed, client-approved algorithms to direct the patient to the best location.
Physician Practice Support
Nav Central provides a full suite of services to support physician practices.
Our 24-hour clinically-staffed call center and administrative support infrastructure currently assists large and successful group practices
Field Intervention and Community Care
We engage local providers to create a network of clinicians who can respond to a client’s location immediately, 24 x 7, to resolve any issues that cannot be solved via telephone, but which don’t require an emergency (9-1-1) response. This critical step saves many an un-needed ER trip, and greatly improves client satisfaction.
Hospital Readmission Prevention
Nav Central call center provides interventional means to minimize hospital utilization after discharge.